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STATESBORO - Improved health and safety measures, added convenience, contactless points of entry, security and ease of flow through the gates are just some of the benefits Eagle football fans will experience this fall as the Georgia Southern Athletics Department makes the move to mobile ticketing, starting with the 2020 football season. With the need for increased health and safety measures due to COVID-19, this is the logical time to upgrade and improve our ticket operations.
 
Georgia Southern Athletics has offered mobile ticketing for the past few years for several sports and during that time, the department has seen a dramatic increase in the number of fans utilizing mobile tickets. Mobile ticketing and contactless entry have become the norm in college athletics, and we are excited to exclusively use this technology. 
 
In addition to eliminating the physical touching concerns that are prevalent at this time, mobile ticketing will reduce frequent issues related to paper tickets, including theft, shipping delays, tickets lost in transit and the need for an early confirmation of a shipping address. Other advantages include the ability for ticket purchasers to easily transfer tickets and parking passes via mobile phone.
 
Mobile ticketing is the safest, quickest, most cost efficient and sanitary way for you to receive your season, mini-plan or single-game tickets and/or parking. With this process, Eagle fans can download and store their tickets to their Apple Wallet or Android Google Play, transfer tickets or parking to a friend via text at the push of a button using the recipient's cell phone number, and manage their account utilizing the "Manage My Account" page when logging into their account on GSEagles.com/Tickets.
 
Upon receipt, fans are encouraged to download all mobile tickets and parking passes to their Apple Wallet or Android Google Play as stadium interference may slow the ability to use email or internet on mobile devices.
 
Fans will still be able to print tickets or parking at home and bring them to games for scanning if they do not have a mobile device capable of downloading tickets.
 
If you are a collector of the hard ticket and want to keep your collection up to date, the department intends to provide information in the future to fans who want to buy a commemorative ticket of the 2020 football season.
 
Georgia Southern football season ticket holders will receive their digital files by mid-August. The Eagles are scheduled to open their 2020 home season on Sept. 12 against Campbell. To purchase tickets, go to GSEagles.com/Tickets.
 
The deadline for football ticket and parking renewals was April 30 with standard payment plans running through July 31. For those impacted by financial hardship or financial concerns with their season ticket renewals, please call or email the Athletic Ticket Office at Tickets@GeorgiaSouthern.edu or 1 (800) GSU-WINS and a representative will help you with options that are available. 
 
In the event that the football season does not occur, occurs without spectators, or is "materially altered," the opportunity for a full or partial ticket office refund will be made available and communicated as changes to the schedule are announced. In this event, receiving a refund does not cause you to lose your seating location for the 2021 football season provided you meet all stated deadlines and financial commitments for the 2021 season. Additionally, patrons will have the opportunity to credit their Eagle Fund donation to their 2021 Eagle Fund donation obligation for football season tickets and parking.