You Talked, We Listened: Changes to Game Day Experience Released
9/24/2019 11:48:00 AM | Football
Feedback from game one taken into account for changes for Louisiana game
TICKETS
STATESBORO - With one home football game in the books, members of the Georgia Southern Athletics Department met several times over the past two weeks to address concerns and suggestions from Eagle Nation in terms of the fan experience at Allen E. Paulson Stadium.
With the next home game scheduled for this Saturday (Louisiana, 6 PM), GSEagles.com wanted to take the opportunity to update patrons on updates to this year's game day experience.
PREGAME TAILGATE ZONE and PAULSON PREGAME SOCIAL POWERED BY BUD LIGHT
NOTE: A pass is required to enter the Paulson Pregame Social, powered by Bud Light, area of the Tailgate zone. The area where food trucks, live music and the Eagle Fun Zone will be located is open to any fan who wants to come to enjoy and does not require a pass.
New this year, and for the first time this season, fans will also enjoy free, live music at the Pregame Tailgate Zone as well as the new Paulson Pregame Social, powered by Bud Light. Additionally, the Eagle Fun Zone will be open for little Eagles, and a variety of food trucks will be up and running all day to serve food to paying patrons.
Saturday's food trucks include but are not limited to Pinkies Shaved Ice, Roy's Nutz and Buttz, The Funnel Cake Truck and Slick Greedy. Southern Exchange will also have its trailer there selling merchandise to Eagle fans.
Live music is also on tap for all those in the area. This week, Statesboro's own Chris Mitchell Band will open up the first-ever Pregame Tailgate Zone playing from 4:15 to 5:30 p.m. The start time coincides with the conclusion of the Eagle Walk!
As part of the Pregame Tailgate Zone experience, the Paulson Pregame Social, powered by Bud Light, opens two hours before the game (4 p.m. for this week), closes 30 minutes before kickoff and provides complimentary beer and snacks for those in attendance.
A pass is required to enter this area of the tailgate. Bronze Eagle Fund membership accounts and above ($1,200+) will receive two complimentary passes as a thank you for their support, and additional tickets can be purchased for $15 per game. These passes will be emailed as print-at-home tickets to each account by Friday.
Guests of the Athletic Foundation and members below the Bronze level can attend as well by purchasing passes for $25 per game at the entrance to the Social.
Guests must wear a 21+ age verified wristband to consume alcoholic beverages. Just like other premium locations with Allen E. Paulson Stadium, beer is not permitted to leave the designated area. A 21+ wristband can be obtained at either check-in tent located in the Tailgate Zone as well as the premium seating & 21+ verified wristband station situated near Gate 12. PLEASE NOTE: If you have premium seating in either Bishop Club or Club Level Sections 101-113, be sure to pre-check in at either one of those wristband stations to avoid lines trying to get into your section when gates open.
The Eagle Fun Zone will run alongside these events for those looking for family-friendly activities. It opens at 3 p.m. and runs to kickoff.
MAP: gseagles.com/documents/2019/8/15//2019FB_GeorgiaSouthern_GameDay_Gates.pdf
PREMIUM TICKET WRISTBANDS
Patrons in all premium seating sections (Stadium Club, Bishop Club and Club Level sections 101-113) are required to "check-in" with their game ticket and receive an area-specific wristband to be allowed to enter that section. This process is in place to protect the value of the ticket purchased. We understand the process took too long the first game, and the athletics department is working hard to speed up the process. These fixes include opening more check-in stations OUTSIDE the stadium well before gates open.
Please have your game tickets and valid identification ready when checking in. Age verified wristbands will not be given out to anyone without a government-issued ID.
PLEASE NOTE: After listening to your feedback, the following has been added to make the process smoother moving forward. In addition to the ticket-specific areas, fans can receive their premium seating and 21+ verified wristbands at the Pregame Tailgate Zone located near Gate 7 starting three (3) hours before kickoff as well as right outside of Gate 12. Both locations within the Pregame Tailgate Zone and Gate 12 will open starting 3 hours before kick-off until 30 minutes before kickoff. Premium Seating Ticket Holders (Club Level and Bishop Club) are encouraged to pre-check in at one of these locations before entering the stadium to avoid waiting in line. Club Level ticket holders will also be able to check-in at Guest Relations located behind section 108 if they are not able to do so before entering the stadium. Please note: If you pre-check in at one of the locations at Gate 7 or 12, you DO NOT have to check-in again at Guest Relations when you enter the stadium.
MAP: gseagles.com/documents/2019/8/15//2019FB_GeorgiaSouthern_GameDay_Gates.pdf
CONCESSIONS
Ibis Catering is making several changes and upgrades to its concession procedures to serve the patrons of Paulson Stadium best.
With the menus, food trucks and Cork's Kettle Corn all slated to be fully stocked this week, here are a few of the changes being implemented after listing to your feedback:
• Different food trucks will be positioned around the stadium concourse in hopes fans will take advantage of these locals vendors.
• Stanchions will be utilized to help with lines.
• There will be more visible signage to direct students where to go to be able to use their Eagle Express.
• Hawkers will be moving around the stadium selling drinks in more sections.
• While the stations selling only beverages will be utilized again, personnel will do a better job alerting patrons they do not have to wait in lines for food if they only desire a bottled drink.
MAP: https://gseagles.com/documents/2019/7/30/2019FB_GeorgiaSouthern_GameDay_Gates.pdf
CUP/BOTTLE POLICY
Patrons are allowed to bring in empty cups to use for filling, but only the 2019-20 commemorative mugs are eligible for the refill discount at the concession stands. Additionally, bottle caps will continue to be removed upon purchase for safety reasons. Water fountains are available around the stadium.
NO CHAIRBACKS ALLOWED
As a reminder, as announced last year and starting this season, no seatbacks and/or chairs will be allowed to be brought into Allen E. Paulson Stadium. Fans may still bring in one seat cushion or blanket ONLY. Cushions may not exceed 17" in width and can not have backs, pockets, arms or legs. Fans may also lease Eagle Seats on gameday inside Allen E. Paulson stadium at one of the Eagle Seat kiosks located near Gate 8, Gate 12 or behind the Grass Hill section. Eagle Seat single game rentals on game day are $10/each and are available for bleacher seating, Club Level seating and the Grass Hill. For more information, please visit GSEagles.com/EagleSeats.
The Clear Bag Policy implemented in 2017 is still in effect.
GEORGIA ARMY NATIONAL GUARD CANNON
With much excitement, the Georgia Army National Guard will be returning with an M119 Howitzer to celebrate Eagle touchdowns. The cannon will now be located on the home side of the stadium in the same end zone. Ear protection will be available for fans sitting in sections near the cannon, but personal ear protection may be brought in.
WHEELCHAIR ASSISTANCE
For fans who need assistance getting to their seat, they can go to the gate 7 ticket booth and take a golf cart to gate 5 where their tickets will be scanned for entry. This golf cart escort is intended for the guest in need, and one (1) companion. Members of the Georgia Southern ROTC will have wheelchairs available to take them where they need to go in the stadium. For fans needing assistance after the game, ROTC members will be stationed in the handicap sections on either side of the press box on the home side to provide wheelchair assistance.
STATESBORO - With one home football game in the books, members of the Georgia Southern Athletics Department met several times over the past two weeks to address concerns and suggestions from Eagle Nation in terms of the fan experience at Allen E. Paulson Stadium.
With the next home game scheduled for this Saturday (Louisiana, 6 PM), GSEagles.com wanted to take the opportunity to update patrons on updates to this year's game day experience.
PREGAME TAILGATE ZONE and PAULSON PREGAME SOCIAL POWERED BY BUD LIGHT
NOTE: A pass is required to enter the Paulson Pregame Social, powered by Bud Light, area of the Tailgate zone. The area where food trucks, live music and the Eagle Fun Zone will be located is open to any fan who wants to come to enjoy and does not require a pass.
New this year, and for the first time this season, fans will also enjoy free, live music at the Pregame Tailgate Zone as well as the new Paulson Pregame Social, powered by Bud Light. Additionally, the Eagle Fun Zone will be open for little Eagles, and a variety of food trucks will be up and running all day to serve food to paying patrons.
Saturday's food trucks include but are not limited to Pinkies Shaved Ice, Roy's Nutz and Buttz, The Funnel Cake Truck and Slick Greedy. Southern Exchange will also have its trailer there selling merchandise to Eagle fans.
Live music is also on tap for all those in the area. This week, Statesboro's own Chris Mitchell Band will open up the first-ever Pregame Tailgate Zone playing from 4:15 to 5:30 p.m. The start time coincides with the conclusion of the Eagle Walk!
As part of the Pregame Tailgate Zone experience, the Paulson Pregame Social, powered by Bud Light, opens two hours before the game (4 p.m. for this week), closes 30 minutes before kickoff and provides complimentary beer and snacks for those in attendance.
A pass is required to enter this area of the tailgate. Bronze Eagle Fund membership accounts and above ($1,200+) will receive two complimentary passes as a thank you for their support, and additional tickets can be purchased for $15 per game. These passes will be emailed as print-at-home tickets to each account by Friday.
Guests of the Athletic Foundation and members below the Bronze level can attend as well by purchasing passes for $25 per game at the entrance to the Social.
Guests must wear a 21+ age verified wristband to consume alcoholic beverages. Just like other premium locations with Allen E. Paulson Stadium, beer is not permitted to leave the designated area. A 21+ wristband can be obtained at either check-in tent located in the Tailgate Zone as well as the premium seating & 21+ verified wristband station situated near Gate 12. PLEASE NOTE: If you have premium seating in either Bishop Club or Club Level Sections 101-113, be sure to pre-check in at either one of those wristband stations to avoid lines trying to get into your section when gates open.
The Eagle Fun Zone will run alongside these events for those looking for family-friendly activities. It opens at 3 p.m. and runs to kickoff.
MAP: gseagles.com/documents/2019/8/15//2019FB_GeorgiaSouthern_GameDay_Gates.pdf
PREMIUM TICKET WRISTBANDS
Patrons in all premium seating sections (Stadium Club, Bishop Club and Club Level sections 101-113) are required to "check-in" with their game ticket and receive an area-specific wristband to be allowed to enter that section. This process is in place to protect the value of the ticket purchased. We understand the process took too long the first game, and the athletics department is working hard to speed up the process. These fixes include opening more check-in stations OUTSIDE the stadium well before gates open.
Please have your game tickets and valid identification ready when checking in. Age verified wristbands will not be given out to anyone without a government-issued ID.
PLEASE NOTE: After listening to your feedback, the following has been added to make the process smoother moving forward. In addition to the ticket-specific areas, fans can receive their premium seating and 21+ verified wristbands at the Pregame Tailgate Zone located near Gate 7 starting three (3) hours before kickoff as well as right outside of Gate 12. Both locations within the Pregame Tailgate Zone and Gate 12 will open starting 3 hours before kick-off until 30 minutes before kickoff. Premium Seating Ticket Holders (Club Level and Bishop Club) are encouraged to pre-check in at one of these locations before entering the stadium to avoid waiting in line. Club Level ticket holders will also be able to check-in at Guest Relations located behind section 108 if they are not able to do so before entering the stadium. Please note: If you pre-check in at one of the locations at Gate 7 or 12, you DO NOT have to check-in again at Guest Relations when you enter the stadium.
MAP: gseagles.com/documents/2019/8/15//2019FB_GeorgiaSouthern_GameDay_Gates.pdf
CONCESSIONS
Ibis Catering is making several changes and upgrades to its concession procedures to serve the patrons of Paulson Stadium best.
With the menus, food trucks and Cork's Kettle Corn all slated to be fully stocked this week, here are a few of the changes being implemented after listing to your feedback:
• Different food trucks will be positioned around the stadium concourse in hopes fans will take advantage of these locals vendors.
• Stanchions will be utilized to help with lines.
• There will be more visible signage to direct students where to go to be able to use their Eagle Express.
• Hawkers will be moving around the stadium selling drinks in more sections.
• While the stations selling only beverages will be utilized again, personnel will do a better job alerting patrons they do not have to wait in lines for food if they only desire a bottled drink.
MAP: https://gseagles.com/documents/2019/7/30/2019FB_GeorgiaSouthern_GameDay_Gates.pdf
CUP/BOTTLE POLICY
Patrons are allowed to bring in empty cups to use for filling, but only the 2019-20 commemorative mugs are eligible for the refill discount at the concession stands. Additionally, bottle caps will continue to be removed upon purchase for safety reasons. Water fountains are available around the stadium.
NO CHAIRBACKS ALLOWED
As a reminder, as announced last year and starting this season, no seatbacks and/or chairs will be allowed to be brought into Allen E. Paulson Stadium. Fans may still bring in one seat cushion or blanket ONLY. Cushions may not exceed 17" in width and can not have backs, pockets, arms or legs. Fans may also lease Eagle Seats on gameday inside Allen E. Paulson stadium at one of the Eagle Seat kiosks located near Gate 8, Gate 12 or behind the Grass Hill section. Eagle Seat single game rentals on game day are $10/each and are available for bleacher seating, Club Level seating and the Grass Hill. For more information, please visit GSEagles.com/EagleSeats.
The Clear Bag Policy implemented in 2017 is still in effect.
GEORGIA ARMY NATIONAL GUARD CANNON
With much excitement, the Georgia Army National Guard will be returning with an M119 Howitzer to celebrate Eagle touchdowns. The cannon will now be located on the home side of the stadium in the same end zone. Ear protection will be available for fans sitting in sections near the cannon, but personal ear protection may be brought in.
WHEELCHAIR ASSISTANCE
For fans who need assistance getting to their seat, they can go to the gate 7 ticket booth and take a golf cart to gate 5 where their tickets will be scanned for entry. This golf cart escort is intended for the guest in need, and one (1) companion. Members of the Georgia Southern ROTC will have wheelchairs available to take them where they need to go in the stadium. For fans needing assistance after the game, ROTC members will be stationed in the handicap sections on either side of the press box on the home side to provide wheelchair assistance.
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