Streaming FAQ
8/27/2012 4:28:42 PM | General
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Eagle Sports TV Streaming
What kind of Internet connection do I need to view a Livestream channel?
We recommend viewing Livestream from a wired connection with a download bandwidth of at least 700Kbps. However, you may require higher speeds if the channel is at a higher quality. To test your speed, go to www.speedtest.net. Bandwidth fluctuates constantly (especially on WiFi and mobile internet), so running 3 tests is recommended. As a general rule your download bandwidth must be greater than the bitrate of the channel you’re trying to view.
How do I view a Livestream channel?
Viewing a Livestream channel takes place in the browser. This means that Livestream is compatible with most major browsers on most major operating systems. We recommend upgrading your browser whenever possible. Please make sure to enable cookies and turn off pop-up blocker when viewing Livestream.
Does my browser require any plug-ins?
Always use the latest version of Adobe Flash. Check your version of Adobe Flash (and upgrade if necessary) at the following link: http://www.adobe.com/software/flash/about/. We recommend upgrading to the latest version of Java: http://www.java.com/en/download/index.jsp.
Can I embed a channel I like on my own website?
No, you cannot embed the Eagles Sports TV channel on your own website.
How do I watch a channel in full screen?
Move your mouse over the Livestream Player and click the "Full" button to enter Full Screen mode.
Can I view Livestream on a mobile device?
You can view Livestream through our free Apple iOS Livestream app and from many other mobile devices. If the channel you’re trying to watch isn’t mobile compatible, you may run into bandwidth issues. Connect via WiFi if possible. Note that Livestream app users can view on-demand content, while other devices are limited to live broadcasts.
Georgia Southern Radio Streaming
What does my computer need in order to listen?
Windows Users: (Windows7, Vista or XP)
- Microsoft Internet Explorer 6 or later, Firefox 2.0 or later plus the Windows Media Player Firefox Plugin
- Windows Media Player 7.0 or later for Windows Media Streams
- WINAMP, VLC Media Player, or Windows Media Player 7.0 or later plus the Orban AAC+ Plugin for Shoutcast, Icecast, and AAC+ Streams
- Adobe Flash Player 8 or later for flash content
Mac Users: (Mac OS X v10.3.9, 10.4 and later)
- Apple Safari 2.0 or later or Mozilla Firefox 2.0 or later
- Quicktime 7.0 or later, plus Flip4Mac WMV and the Flip4Mac Streaming Utility or Windows Media Player for Mac/OS X for Windows Media Streams
- VLC Media Player for Shoutcast, Icecast, and AAC+ Streams
- Adobe Flash Player 8.0 or later for flash content
Can I listen on my Windows Mobile, iPhone or Blackberry device?
The iPhone and iPod Touch can stream MP3, AAC, AAC+, Shoutcast/Icecast & Windows Media streams. The best way to listen to audio streams is to download a player app from the iTunes store.
Android based phones can stream MP3, AAC, AAC+, Shoutcast/Icecast & Windows Media streams. The best way to listen to audio streams is to download a player app from the Android "Market".
Windows Mobile devices can play Windows Media, MP3, AAC, AAC+, HE-AAC & Shoutcast/Icecast streams. Windows Media stream are played using the built in Windows Media player. To listen to MP3, AAC, AAC+, HE-AAC & Shoutcast/Icecast streams you will need to install a player application.
Certain BlackBerry devices with OS version 4.5.0 or higher can now stream Windows Media and Shoutcast streams. Blackberry supports Windows Media streams over RTSP in version 4.3.0 for CDMA and WiFi transports; support for EDGE was added into version 4.5.0. Currently only the Blackberry Tour 9630/9650, Storm2 9520/9550, Storm 9500/9530 support the streaming of Windows Media streams using the built in player.
Please visit Mainstream Streaming Network for a list of recommeded players for each device.
The Player status message says 'Ready'.
- UDP is checked under Network Settings in your media player. Try the following:
- Open Windows Media Player and select "Tools", then "Options".
- Select the "Network" tab.
- Uncheck UDP under "Streaming protocols".
- Click "Apply" and close the player.
- Try listening to the station again
- The station is not streaming
- The stream is being blocked by your Firewall software or hardware
- The codecs for your Windows Media Player have expired. Please go to the following site to download the latest codecs: http://www.microsoft.com/downloads/details.aspx?FamilyID=06fcaab7-dcc9-466b-b0c4-04db144bb601&DisplayLang=en
I am using Windows and the Firefox web browser. I keep getting the error “Plug-in could not be found.”
Firefox does not automatically recognize the Windows Media Player plug-in. Please go to http://port25.technet.com/pages/windows-media-player-firefox-plugin-download.aspx to download and install the Windows Media Player Plug-in for Firefox.
The audio or video buffers every few minutes and drops out sometimes
If you are using a dial-up modem to connect to the Internet, audio buffering or audio dropout may sometimes occur. Please also try not to browse the Internet or download big files while you are streaming. If you have a high-speed Internet connection and your player still buffers a lot, please contact Technical Support.
I can see that the stream is playering, but I hear not sound.
A user may not hear the audio or see the video component of a stream because the user's security level prevents the Windows Media Player from downloading the appropriate codecs. If the user's security level is set to High (the default for Windows 95), the user is unaware that Windows Media Player was unable to download a required codec. The security level is set using Internet Explorer's Internet Options even if another browser, such as Netscape Navigator, is being used. Reducing the Internet Explorer security level to Medium permits Windows Media Player to download the appropriate codecs.
Need Additional Help?
If you were unable to find your answer above, please feel free to contact us:
eaglesportstv@georgiasouthern.edu
Phone: 678-681-1876
